03/22/2021

Capitec still the best bank at keeping customers happy

The survey uses a number of factors to arrive at an overall customer satisfaction score: customer expectations, perceived quality and value, customer complaints and resolution, customer loyalty, and the perceived fair treatment of customers.

03/22/2021

Union Bank declares 25 kobo dividend

The board of directors of Union Bank of Nigeria Plc has recommended payment of a dividend per share of 25 kobo to shareholders as return for the 2020 business year.

03/18/2021

Women-led SMEs to benefit from Equity Bank’s SME Guarantee

This is also part of the bank’s commitment to Sustainable Development Goal 5 on Gender Equality on empowering all women and girls by using finance as a major catalyst to enable them to transform their lives and pursue their aspirations.

03/15/2021

Banks owe telcos N42bn for USSD services, says NCC

“Therefore it is expected that for this service someone should pay. No service is free. The investment in infrastructure that is driving the USSD service is a huge investment that the telcos made.”